How to order:
Phone: (815) 970-2980
Email: sales@grafxsolutionz.info
Online orders: http://www.grafxsolutionz.info
Shipping limits:
"We ship anywhere in the United States, including Alaska and Hawaii."
Customer guarantee:
All merchandise comes with it's own warranty/guarantee as required.
Return policy:
You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. Your packing slip will indicate where you need to send your return.
ABSOLUTELY NO RETURNS ON CUSTOM MADE ORDERS!!!!
In general though, you may return merchandise to:
OUR STORE 1 16 W. Benson Ave. Cortland, IL. 60112
AFTER RECEIVING AN RMA
If you have any questions regarding your order, please feel free to contact us at:
customerservice@grafxsolutionz.info
Phone: (815) 970-2980
Payment options:
for mail order transactions.
We gladly accept checks
money orders
major credit cards
PRICING POLICY
All prices shown at the checkout should be correct, however, mistakes do occur, and we reserve the right to correct any pricing errors prior to shipping. In all cases the customer will be given every reasonable opportunity to accept the corrected price or cancel the order. If the customer cannot be contacted, the order will be shipped with corrected prices, and will be dealt with through our customer service department.
Phone, and online orders
limited to major credit cards
You may order with electronic check online by using PAY PAL as an electronic wallet. This site is secure (uses128 ssl), and free to customers. Sorry, we cannot accept C.O.D. orders.
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